State Farm® Insurance Agent Willie Durham
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Maurice Young
January 23, 2026
"Kita with State Farm was very willing to help and was very helpful took time to answer all of my questions also explained everything that I needed her to explain awesome job Kita"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Mackenzie
January 23, 2026
"I had a good experience. We walked in to a smiling face. Her name was Kita. She’s amazing and deserves a raise. She made everything understanding and was easy to talk to. I appreciate what she did for me"
"Thank you for your kind words! We’re so happy to hear that Kita made your visit a great experience. She’s a valued member of our team, and we truly appreciate you taking the time to share this feedback. We hope to see you again soon!"
Khiyri Mumpfield
January 15, 2026
"I had a great experience with Unique. She got me in and out and helped me save on both home and car insurance."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Shenita Fluellen
January 9, 2026
"Kita was my agent I would like to give her 5 stars she was great and very helpful"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Yvonne Best
January 9, 2026
"I recently had an amazing experience with my State Farm agent, Kita. From start to finish, Kita was professional, friendly, and incredibly helpful. She took the time to carefully explain all of my insurance options, answered every question with patience, and made sure I fully understood my coverage. Her attention to detail and genuine care made the entire process stress-free and seamless. I truly appreciate how she went above and beyond to provide exceptional service, and I would highly recommend Kita to anyone looking for a knowledgeable and trustworthy State Farm agent."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Chris Bass
January 9, 2026
"Just wanted to say I really appreciate the customer service I always get from Ebony."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Kourtnee Greenwood
January 7, 2026
"Ebony Burks is the best !"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Bridget Reeves
January 7, 2026
"Ebony Very professional and very sweet. You have a great agent in her."
Jonathan Young
January 5, 2026
"The insurance agent's name is Ebony. She did a wonderful job in finding me a good rate and she also made sure everything was good on both ends and she made sure that I was comfortable with the monthly payment."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
B Coleman
November 30, 2025
"This staff is always professional and is EXTREMELY responsive to client’s needs. Three employees have assisted me in various transactions and I have never been disappointed."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Tracy Bailey
November 27, 2025
"Great service"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Hakika Schuler
November 26, 2025
"I had a great experience with Kita jones.. she took her time to explain everything to make sure I understood and she was patient and nice .. Thank you I mad a great choice by choosing State Farm"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Teresa Price
November 26, 2025
"Ebony is awesome. She’s always johnny on the spot. She has all the answers. She explains everything in details. I mean their patient and knows that Job."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Lanisha H.
November 26, 2025
"I’ve had an excellent experience working with Kita Jones at State Farm. She is extremely knowledgeable, professional and patient, taking the time to thoroughly explain all options. Her guidance made the entire process smooth. I highly recommend her to anyone looking for a reliable and caring agent."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jasmine Pace
November 26, 2025
"Dominique helped me get my services start and she was great! Very professional, kind and quick! Everything I needed on my policy was there and it was hassle free. I'm very glad I chose this company but specifically, this office!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Renae McConnico
November 26, 2025
"Ebony customer service was very professional and pleasant... From the moment we first connected, it was clear that she was genuinely interested in understanding my unique needs and finding the best possible solutions for me. One of the things I appreciated most was her clear and straightforward communication."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Octavious Taylor
November 26, 2025
"Dominique Vickers has been my agent since I started both car and home owners policies with State Farm! She has always been quick to respond and help with any questions or issues I had. Even when I left State Farm for Progressive due to rising costs, she called and worked with me to better understand the coverage I was getting as well as the difference in the costs! Because of her, I came back to State Farm with far better coverage and wound up saving in the end! Her professionalism and personable attitude is really what won me to State Farm and I wouldn’t recommend anyone but her!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Danny Jackson
November 26, 2025
"From day one Dominique has been very helpful with transitioning our business to Willie Durham’s office. She has saved us alot of money on insurance!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Adrianna
November 26, 2025
"Wow amazing costumer service at its best looking for quotes contact my girl Ebony Freeman she’s the best"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Kquoneicya Davis
November 26, 2025
"Ebony is very thorough at her job she answer all the question I had. I would recommend her customer service anytime"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Kamron White
November 26, 2025
"Ebony is the go to girl! She was very pleasant to speak with and she gave us an even better quote than our previous insurance company! I would highly recommend her !"
Porsha Freeman
November 26, 2025
"Ebony was awesome. Very professional and very knowledgeable. Definitely recommend Willie Durham’s office."
Robert Hrobowski
November 4, 2025
"Thanks, Ebony"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Antwone Rudolph
November 4, 2025
"Ebony is a great agent, please contact her for a quote today"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Patricia Taylor
October 19, 2025
"Ebony Freeman demonstrated professional throughout the process of changing ownership on my grands life insurance polices. She made the process seamless"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"