State Farm® Insurance Agent Willie Durham
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
B Coleman
November 30, 2025
"This staff is always professional and is EXTREMELY responsive to client’s needs. Three employees have assisted me in various transactions and I have never been disappointed."
Tracy Bailey
November 27, 2025
"Great service"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Hakika Schuler
November 26, 2025
"I had a great experience with Kita jones.. she took her time to explain everything to make sure I understood and she was patient and nice .. Thank you I mad a great choice by choosing State Farm"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Teresa Price
November 26, 2025
"Ebony is awesome. She’s always johnny on the spot. She has all the answers. She explains everything in details. I mean their patient and knows that Job."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Lanisha H.
November 26, 2025
"I’ve had an excellent experience working with Kita Jones at State Farm. She is extremely knowledgeable, professional and patient, taking the time to thoroughly explain all options. Her guidance made the entire process smooth. I highly recommend her to anyone looking for a reliable and caring agent."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jasmine Pace
November 26, 2025
"Dominique helped me get my services start and she was great! Very professional, kind and quick! Everything I needed on my policy was there and it was hassle free. I'm very glad I chose this company but specifically, this office!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Renae McConnico
November 26, 2025
"Ebony customer service was very professional and pleasant... From the moment we first connected, it was clear that she was genuinely interested in understanding my unique needs and finding the best possible solutions for me. One of the things I appreciated most was her clear and straightforward communication."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Octavious Taylor
November 26, 2025
"Dominique Vickers has been my agent since I started both car and home owners policies with State Farm! She has always been quick to respond and help with any questions or issues I had. Even when I left State Farm for Progressive due to rising costs, she called and worked with me to better understand the coverage I was getting as well as the difference in the costs! Because of her, I came back to State Farm with far better coverage and wound up saving in the end! Her professionalism and personable attitude is really what won me to State Farm and I wouldn’t recommend anyone but her!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Danny Jackson
November 26, 2025
"From day one Dominique has been very helpful with transitioning our business to Willie Durham’s office. She has saved us alot of money on insurance!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Adrianna
November 26, 2025
"Wow amazing costumer service at its best looking for quotes contact my girl Ebony Freeman she’s the best"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Kquoneicya Davis
November 26, 2025
"Ebony is very thorough at her job she answer all the question I had. I would recommend her customer service anytime"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Kamron White
November 26, 2025
"Ebony is the go to girl! She was very pleasant to speak with and she gave us an even better quote than our previous insurance company! I would highly recommend her !"
Porsha Freeman
November 26, 2025
"Ebony was awesome. Very professional and very knowledgeable. Definitely recommend Willie Durham’s office."
Robert Hrobowski
November 4, 2025
"Thanks, Ebony"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Antwone Rudolph
November 4, 2025
"Ebony is a great agent, please contact her for a quote today"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Patricia Taylor
October 19, 2025
"Ebony Freeman demonstrated professional throughout the process of changing ownership on my grands life insurance polices. She made the process seamless"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Sonya Robinson Jackson
October 7, 2025
"Execellent customer service is something that can separate you from the rest. When my family was shopping another insurance company that could meet what we was looking for, it was a bit challenging because there's so many companies out there. I called a few places and they were nice but when I called Mr. Durham's agency, I spoke with Ms. Dominique and boy was i excited because she sounded excited. I actually ended up calling and speaking with her on several occasions. I had a few questions and no matter how many times I called or emailed, Dominique greeted me with the same excellent customer service and knowledge as if I was her only customer. This is what sold me on who and what agency we were going with. Once we were ready to change our insurance over, we made an appointment with Ms. Dominique. When we got there, we were greeted by Mr. Durham. I mean he literally came out of his office and shook our hand. He made it even more personal, like he appreciated our business and that really means a lot."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Veronica Murphy
October 7, 2025
"Ashlee Provided me excellent customer service. She took my information, said she would call me back with a quote, and she actually did. She quotes me about $190 lower than what I was currently paying for auto and homeowner insurance. I may switch life and term insurances as-well. After 27 years with my insurance company and using a automatic system to talk to an human, I called the office and got a live person. Once I got my new policy, I received a gift bag too."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jeremy Moseley
October 3, 2025
"Kita got me the best price I’ve gotten all day. Wish I called here first. Thanks Kita. Thanks Willie. Thanks Jesus."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Kaotrice Curry
October 2, 2025
"Mr. Durham and his staff does an awesome job getting you cover in your Auto and Home needs. If in need of a personal Repersentive , please ask for Ms. Ebony Freeman."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jack Rabbit Trucking LLC
October 2, 2025
"Great service, great staff!!! Ebony is my go to person. Very knowledgeable and patient!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Eric Brown
September 26, 2025
"Great Agency"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Shannon Robinson
September 25, 2025
"Ebony at State Farm is AWESOME! My SUV was totaled. She handled my claim and had me back in business in no time!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
v crosby
September 15, 2025
"Anytime that i call Ms Ebony, she is ALWAYS Personable and professional. Willie Durham Agency is foremost."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Clarence Ware
September 8, 2025
"Very professional"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."