State Farm® Insurance Agent Willie Durham

"I just moved to Birmingham, AL and had to get plates. I thought I could just use the insurance I had, but was informed I had to in state insurance. I made a call to State Farm to quickly and auto to my renters insurance. Ashlee Pitts answered and got me set up while I was in the lobby of the DMV. Her quick help and pleasant voice made my day."

"Ms.Ebony get you the best rate and has outstanding customer service if you’re in the need of automobile insurance, give Ms.ebony a call you want be disappointed"

"Ebony was great and very knowledgeable about the products we were in need of."

"Ebony at Willie Durham State Farm was awesome"

"I called to get a quote for home insurance. Ebony suggested I bundle it with my 2 vehicles. I was hesitant at first, but Ebony called within 10 minutes with a quote for everything. I had her repeat it because it was beyond reasonable! The entire experience was effortless. There was no pressure and I was extremely glad I called State Farm and even more pleased that it was Ebony that picked up."

"Ashlee was very helpful in setting up car insurance for me. I am thankful for the assistance and guidance to address all matters with regards to this situation."

"Nice and understanding person
Good job
Kita Jones"

"The experience I had at State Farm the Willie Durham agency was exceptional, my agent Ebony Freeman was exceptional at her job I enjoyed working with her, she save me a lot of money compaired to my previous insurance company. I would recommend to anyone!!!"

"Everything was nice and smooth thanks to Ms.Ebony"

"I am out of words on this I was going to a difficult situation to the point I couldn’t make my payment on time when I called State Farm they were assured me not to worry about it and handle my business and to call them when I was ready to make my payment a week ago today I had Ebony which is my First Lady 5 years ago who helped me to get my insurance took care of my late payment and surprise me with the best news I was screaming with joy please thank the people who is there to help State Farm was my rum in the bush I am thankful I love everybody in there thank you again!!!!!"

"Kita is the best, she works with you to find the best quote that you can afford ! Always very responsive. Would highly recommend"

"Ebony was great to work with. She made sure she was attentive to my needs and was able to answer all the questions I had.
Also, she was very helpful and knowledgeable about the products she was providing for me. I highly recommend speaking with her about your insurance needs."

"Ebony was very helpful in explaining the process of buying car insurance since I had never done so before! She was thorough and gave me accurate estimates on insurance rates. Ebony even followed up with me the day after I called for an estimate to see if I had any new questions, showing wonderful customer service! My family has used State Farm for vehicle insurance for forever, now I see why! Ebony’s help and proactive efforts made my experience so much less stressful."

"The staff was very eager to help and very attentive to my needs."

"Had a rock Crack my wind shield called and they die all the leg work to get it fixed. I was great service"

"Dominique has always and still is very helpful towards whatever I need done. She responds quickly and makes sure I’m well taken care of! She’s also very sweet and kind! She has helped me on numerous occasions. Always love working with her! Great experience!"

"Unique Youngblood is amazing!!!"

"Ebony worked diligently to make sure I had the coverages and plans that best suited my circumstances."

"Ebony was super patient, easy to talk to, and broke everything down in a way that actually made sense. She made the whole process feel smooth. 10 out of 10, most definitely recommend!"

"Kudos to Ebony @ Willie Durham's State Farm Agency. Thank you Ebony for taking the time to speak with me about my insurance needs. She was professional, prompt, she listened and answered all my questions. She made the transition smooth. It was a pleasure doing business with you."

"I needed to switch to an agent in Montgomery, Alabama. Ashlee with State Farm made everything easy. Took care of everything for me in a timely fashion."

"Kita was a big help, she made this transition smooth and stress free. She took her time to answer all of my needed questions and gave amazing information"

"Kita,,,She was very nice warm and welcoming person. Extremely knowledgeable. I highly recommend her. Please keep up the good work 👍."

"Ebony has been so great! 🥰 I'm so happy I decided to change insurance company!"

"Kita Jones was professional and very helpful. And is one reason why I will be recommending Willie Durham Insurance Agency."