State Farm® Insurance Agent Willie Durham
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Eric Jackson
March 8, 2026
"Kita Jones was professional and very helpful. And is one reason why I will be recommending Willie Durham Insurance Agency."
"Thank you for the 5-star review, Eric! We’re thrilled to hear you had such a great experience with our Montgomery office. Willie Durham - State Farm Insurance Agent"
Thomas Harris
March 7, 2026
"Had insurance- Had a leak behind a wall Told I should have known about that/ but it is in the wall- Claim denied, paid on auto pay Bull crap company"
"Thank you for being candid, Thomas. Our team takes all feedback seriously and uses it to improve our service process. Please reach out to our office here in Montgomery so we can hear more from you and find a resolution. Willie Durham - State Farm Insurance Agent"
Reginald Benjamin
March 6, 2026
"Ms kita Jones she will go above and beyond for client thanks Ms jones."
"Reginald, your review means the world to us. Thank you for recognizing our efforts! Willie Durham - State Farm Insurance Agent"
Douglas Mitchell
March 4, 2026
"Ebony was real helpful and reacted quick on my situation I needed resolved. Great services"
"We truly appreciate the kind words! Our team always strives to do our best — thank you for noticing. Willie Durham - State Farm Insurance Agent"
Latonda Cunningham
February 26, 2026
"The staff at WD- State Farm are AWESOME!! I was able to, in a matter of minutes get some important information from Ebony regarding my membership effective date. Without me going into alot of detail, she immediately gave me what i needed and offered to send documentation to have at hand if need be. Very courteous and professional! 😃👏🏾👏🏾 #thegoatofinsurance"
"Thank you for the review! We’re happy we met your expectations, Latonda. We are always here when you need us. Willie Durham - State Farm Insurance Agent"
Jeff Palmer
February 20, 2026
"Ashlee Pitts has been wonderful. I won't bad mouth my insurance provider that I've been with for the past four years, but dealing with STATE FARM has been an experience I can't believe that I'm this thankful for & excited about. All it took was a short phone call, a little bit of info, & she had a quote for me within 15 mi uses that cut my mo they rate in half. Ashlee & STATE FARM get an AAA plus report card from me! Thank you!!"
"We truly appreciate the kind words! Our team always strives to do our best — thank you for noticing. Willie Durham - State Farm Insurance Agent"
Kenyia Salter
February 17, 2026
"Ebony is doing a great job!"
"We’re thrilled to have exceeded your expectations, Kenyia! Thank you for sharing your experience. Willie Durham - State Farm Insurance Agent"
Willie Welch
February 13, 2026
"Great Unique took care of all my needs"
"We truly appreciate the kind words! Our team always strives to do our best — thank you for noticing. Willie Durham - State Farm Insurance Agent"
Tamara Hartley
February 9, 2026
"Ms. Unique was very helpful and professional."
"Thank you, Tamara, for being a valued part of the State Farm family. We love serving customers like you! – Willie Durham - State Farm Insurance Agent"
Patricia Whatley
February 3, 2026
"Ebony was such a positive and great person to work with, and a beautiful personality."
"Thanks for the 5-star shout-out, Patricia! We’re so glad you found value in working with us. – Willie Durham - State Farm Insurance Agent"
Earl Coleman
February 3, 2026
"Dominque at Willie Durham's Agency is a pleasure to work with. The whole staff is in fact"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
T. Birmingham
January 28, 2026
"I highly recommend Ebony when looking for someone to handle your insurance needs, concerns or questions. Ebony is professional and has great follow through. I have referred family, and coworkers to her throughout the years and they all have given me positive feedback as it relates to her customer service skills and punctuality."
Brandi Barlow
January 27, 2026
"Ashlee has been incredibly helpful and informative throughout the process of inquiring about switching my auto insurance. She went above and beyond by patiently answering all of my questions, and maintaining a positive and professional attitude the entire time. Her expertise and dedication will save me significant amount of money on my insurance. I couldn’t be more impressed by her knowledge and derivatives to her job, and I’ll definitely recommend her to everyone I know!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Shaylaa . B
January 24, 2026
"Kita is great at her job!!!!"
"Thank you,, for being a valued part of the State Farm family. We love serving customers like you! – Willie Durham - State Farm Insurance Agent"
Maurice Young
January 23, 2026
"Kita with State Farm was very willing to help and was very helpful took time to answer all of my questions also explained everything that I needed her to explain awesome job Kita"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Mackenzie
January 23, 2026
"I had a good experience. We walked in to a smiling face. Her name was Kita. She’s amazing and deserves a raise. She made everything understanding and was easy to talk to. I appreciate what she did for me"
"Thank you for your kind words! We’re so happy to hear that Kita made your visit a great experience. She’s a valued member of our team, and we truly appreciate you taking the time to share this feedback. We hope to see you again soon!"
Khiyri Mumpfield
January 15, 2026
"I had a great experience with Unique. She got me in and out and helped me save on both home and car insurance."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Shenita Fluellen
January 9, 2026
"Kita was my agent I would like to give her 5 stars she was great and very helpful"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Chris Bass
January 9, 2026
"Just wanted to say I really appreciate the customer service I always get from Ebony."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Kourtnee Greenwood
January 7, 2026
"Ebony Burks is the best !"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Bridget Reeves
January 7, 2026
"Ebony Very professional and very sweet. You have a great agent in her."
Jonathan Young
January 5, 2026
"The insurance agent's name is Ebony. She did a wonderful job in finding me a good rate and she also made sure everything was good on both ends and she made sure that I was comfortable with the monthly payment."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
B Coleman
November 30, 2025
"This staff is always professional and is EXTREMELY responsive to client’s needs. Three employees have assisted me in various transactions and I have never been disappointed."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Tracy Bailey
November 27, 2025
"Great service"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Hakika Schuler
November 26, 2025
"I had a great experience with Kita jones.. she took her time to explain everything to make sure I understood and she was patient and nice .. Thank you I mad a great choice by choosing State Farm"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"